Skip to main content

Privacy Policy

We at Cobra respect the privacy of visitors to our website and are committed to preserving your online safety by preserving your privacy whenever you visit or communicate with our website. We understand that visitors to our website are entitled to know that their personal data will not be used for any purposes unintended by them.

The aim of this policy is to set out the purposes for which and the manner in which we collect and use personal information that we may obtain about you. By using our website, you consent and agree to this use by us. For the purposes of this policy, you as contracting party and possible (other) user/end-user are jointly referred to in this policy as “you” or “your”.

Your use of the website is also governed by Cobra’s online Terms of Use. Please ensure you have read and understood the terms and conditions of use in addition to this policy. Our Terms of Use and Privacy Policy offer you a thorough explanation regarding the personal data that you provide to us or any data we may collect from you. This Privacy Policy is updated from time to time; therefore, it should be reviewed regularly.

  1. What information do we collect?

When you register and/or use this website, you may be asked to provide certain information including your contact details and we may gather other information about your use of the website including by the use of cookies (see our Cookie Use Policy).

  1. How do we collect the information?

Personal data can be collected in the following ways:

2.1 Data regarding your visit(s) to our website and any resources used are collected. The following is included and not limited to: the internet protocol (IP), location data, weblogs, traffic data, full Uniform Resource Locators (URL), page response times, lengths of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and any other communication information.

2.2 Any forms you complete on our website allow us to collect data such as registering for information. The information you give us may include your name, address, e-mail address and phone number.

2.3 If for any reason you communicate with our personnel via our website we may collect information about you.

2.4 We may store and process your information on our own information technology systems or on systems owned by third parties that may store and process our information on our behalf.

  1. On what basis will we use the information about you?

There are a number of lawful bases for the processing of your information. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data. If the basis changes then, if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

3.1 Information stored or collected regarding you helps us improve the operation of our website.

3.2 Information is used by our security systems to track events on the website and may be included in alerts of suspicious activity sent to the website administrator.

3.3 Information may be shared in the event that Cobra sells or transfers any part of the business to a third party.

3.4 We may share your details with third parties, including search engine providers, for the purposes of such things as website administration. We will only share your contact details with third parties where we have your consent to do so. We will not share your details for the purposes of third-party marketing.

3.5 We may be required to process your information in order to comply with a statutory or legal obligation or in response to a search warrant or court order.

  1. How long will we keep your information?

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

  • to provide you with the services you have requested;
  • to comply with other law;
  • to support a claim or defence in court.
  1. Personal data storage and security

5.1 Locations outside the UK may be used for transferring data we collect about you. These data sites are for storing or processing of your information and may be used for such processes as offering support for your service needs. The information we share outside the UK may be shared with staff who work for our suppliers outside the UK. By submitting your data to use you have agreed to this transfer and storage of data. We take all reasonable action to ensure the safety of your personal data in agreement with this Privacy Policy.

5.2 Information we are provided with will be stored on secure servers.

5.3 You should understand data via online transmission is not completely secure. We cannot guarantee full protection and security of data, only that we take all reasonable action to protect information sent to us electronically. Transmission of any data by you is at your own risk. You accept the inherent security risks of providing information and dealing online over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

  1. Third party links

During the use of our website you may come across links to third party websites. These third-party links have their own privacy policy, which you agree to when you click on the link. We are not responsible nor do we accept responsibility for third party links. Our liability covers us only on our site, and thus we do not accept liability for third party links as we have no control over them.

  1. Contacting us

Please feel free to contact us with queries, requests, or comments you may have about our Privacy Policy.